Testimonials - Waterfront Muskoka

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Here are some things that some of my satisfied clients have had to say about me over the years. I am very grateful they were willing to share this with me and allow me to put it up on my website to share. It's nice to know when your hard work is appreciated by those you are working for.

Hi Ken,

Just a note to express our appreciation for the excellent service you provided and the hard work you put in during the sale of our cottage.
During the many years we owned the cottage, we were impressed by your advertising savvy and knowledge of the cottage country market in the periodic market reports you sent us  and your internet marketing skill when that became available online. So when we were looking for a realtor and not knowing what to expect, we decided on you which proved to be the right choice.
When we first met, you were honest and direct. You explained to us how the process would unfold so we wouldn't be surprised, and you recommended things we could do to help with the sale. When it came to setting an asking price, you always listened to our thoughts. In those discussions, it quickly became obvious that you knew your market and that you have our interest at heart. You were always available to answer our questions or calm our concerns and also kept us informed with showings and feed backs. We were especially pleased with your attention to details from our first meeting to the completion of the sale. Your valuable advice through out lead to a quick sale and for a good price. From the start, you asked for all the information that a buyer and lawyers required which resulted a smooth and stress free closing.
We realized now that selling a cottage is a stressful endeavour both emotionally and physically, you provided the support and confidence we needed to know things would work out.  Thanks again for your kindness, you are a true professional and we wish you all the success in the future.

Sincerely
Joe and Marilyn
August 2016
(Sellers - Cottage - August 2016)

Dad,
Thanks for your help with selling our house.  Being our first time it was definitely stressful and I did wonder about the plethora of materials that we were gathering up front.  You kept reminding me that it's good to do and they are things that are all necessary later.  Also dropping the point that it eases the stress later when showings start and offers start to come in, I don't want to imagine what that would have been like!
The efforts we put into those documents up front came with a resounding affirmation of it's value when the first buyers' agent commented directly to us about how great it was that all the things she was interested in was already put together.  Then again, when our lawyer said how awesome it was that all that data was together, he'd never seen another agent so organized and wished all agents were like that.  He wanted me to send you his thanks on that part (which I did).
You never know what to expect when family involves each other from the professional perspective and this experience went well.  Sometimes things can go really bad really quick.
Thanks for helping us out despite the distance and reminding us to stay calm as things were getting hectic.  I learned a lot about what goes into selling a house, lots of work and should I have to do it again (hope not), I can go in with my eyes wide open knowing what to expect.
Tim & Christie
(sellers Waterloo house, March 2016)

Dear Ken,  
We wanted to say thank you so much for helping us find a special place for our family.  It is so great to call a place "home".  You were both personable and professional from the beginning and we valued your willingness to meet with us whenever it worked for our schedules.  On a personal level, you got to know our family and worked to find a home to meet all our needs.  Never once did we feel rushed to make a purchase and most importantly  we knew we could trust you.  We enjoyed working with you and will certainly refer you to others we meet who are selling or purchasing a home.

With great thanks,
Ben and Rebecca  (purchased in January 2016)

Hi Ken, Massey and I would like to thank you for selling our cottage this year.  We had previously used several different agents, trying to do the same thing, but none came close to the service we got from you.
You were enthusiastic and really tried everything to sell our property.  You went above and beyond with your follow-up, attention to detail, and customer service, even taking water samples because we were out of the country.
We just wish we had used you the 1st time around, instead of trying others.  Thank you for all your hard work, you really earned your commission.

Irene and Massey Ghatavi , Toronto
(seller - cottage - October 2015)

Ken, it was a pleasure working with you for the sale of our cottage in Magnetawan.  You were very professional, really knew the market and provided a great presentation of our property on your website as well as other venues. You did very through research to ensure that the property details were complete and accurate.
Regards,
Scott
(seller - cottage - May 2014)

Dear Ken,
I wanted to take this opportunity to thank you for your patience during our search for just the right cottage. You were always patient with us even though it took us three years to find what we we were looking for. You never pushed us in any way during the search nor during the negotiations.  I appreciate that you always respected our comfort level.  You didn't just show us listings; you showed us places that you had researched ahead of time.  Due to your preparation, you not only saved us time but had the information regarding the pros and cons of each cottage to present to us when we met. My husband and I felt a trust and comfort level with you which is so important in this type of relationship. You are a true professional and we would not hesitate to recommend you to our friends
Thanks again!
Debby Lowy
(purchaser of cottage - summer 2013)

Hi Ken.
In answer to your question as to how I found you and how I found your services I am happy to reply.

I first became aware of you through a cottage listing I found while surfing the internet, which led me to your website. What struck me was the detailed description of the cottage, provided through numerous photos taken of the exterior, interior and surrounding lot. I'd never seen detail like this in any previous listing on other sites I had visited and I was impressed enough to contact you directly.  That initial contact led to you becoming our agent.

You continued to show dedication in getting to know our needs and wants.  We were impressed and grateful that you spent a great deal of time touring ‘potential’ cottages and then thinning them down so we only saw the best possibilities when we drove up from Thornhill. Your hard work and dedication culminated in the purchase of our cottage this summer.

It was your attention to detail, honesty and follow up, matched by your friendly and genuine personality that we truly appreciated. I recommend to anyone who is searching for a cottage property to begin and end with you.

Thank you for all you did!  It’s truly appreciated.
Sincerely
Peter Sewell
(purchased a waterfront cottage - August, 2013)

Thank you Ken for your hard work and dedication to selling our property. The property wasn't an easy sell, you had your work cut out for you! Not to mention, the sentimental value of the place had a hold on Tom! We left it in your capable hands, you made it easy for us!.  We couldn't have asked for more.
Denise and Tom.
(sellers of an old cottage in need of repairs in a restricted zoning - Sold November-2012)

Hi Ken,
It seems funny that we've never met.
I will say that I have been very pleased with the service you provided for selling our cottage. Your knowledge and proactive approach really made things easy for me and led to a successful sale. We also appreciated the constant communication.  We loved hearing the results and comments of those who looked at the cottage as it kept us informed, not only of showings, but also of what buyers felt about the cottage.  Although we have enjoyed many years there, we also may not see things that buyers would and your continued feedback from buyers was very helpful to us in establishing where we were in relation to other cottages on the market.
Thanks again Ken.

All the best
Gary (seller of cottage in Kearney - sold Nov. 2012)

Hi Ken:
We have closed successfully as you know and all went well.  We wanted to thank you for your work in selling our cottage.
The presentations were good, the feedback from showings were a great help and your suggestions also.  We will miss the place and the people up there but are moving on to other activities and will hope to visit in the coming years.

Thanks again for your persistence in keeping it moving and getting it sold for us.

Sincerely
Joyce and Norm  
(Sold - Sept/2012)

Ken Mashinter is a real estate agent extraordinaire!
We had looked for over a year to find the right cottage for us. Throughout this time we searched through many listings and dealt with numerous real estate agents selling cottage properties. While we appreciate the listings sent to us by the other agents Ken was the only one that seemed to know and 'get' what we were looking for. As buyers you have a checklist of must haves and Ken paid attention to and took note of that.

This August (2012) Ken called us and said he had found the perfect cottage for us. He urged us to act fast because he knew this was the one and didn't want us to lose it. He was right! As soon as we walked in we knew it was 'our cottage'.  Ken not only knew the details of the cottage he was very knowledgeable about the lakes, towns and neighborhood. This information is invaluable.

Thank you Ken. We are loving our cottage, the lake and the area. Our family has already started to create happy memories. This is just the beginning. If you are looking for a property in the Muskoka's  or Almaguin District, Ken is the perfect real estate agent. He listens and gets to know you so that he can help you find that perfect place that was meant for you.

Wendy and Dan Michels  
(Purchased - Aug 2012)

Hi Ken - Just wanted to let you know how pleased we are of your efforts in selling our cottage in a very timely manner. Your expertise and dedication were first class. You always kept up posted on what was happening, either by email or by phone and since we live a distance from the cottage this was invaluable to us.  The use of the internet to transfer documents for signatures sped things up and the process was more convenient than faxing or personal contact.

We would recommend to anyone that they use your services when buying or selling real estate in Muskoka or the Almaguin Area.  They are 'top drawer'

Thanks again Ken
Bruce and Carol
(Sold - August 2012)

Ken, we would like to take this opportunity to thank you for helping Bonnie and I find our little peace of heaven. It was certainly our pleasure dealing with you. Your professionalism, courteousness and local knowledge were invaluable. We would have no hesitation in recommending your services to friends and family. Thanks so much and we look forward to seeing you on the lake.

Steve & Bonnie  
(purchased July - 2012)

Hi Ken, I wanted to take this opportunity to say how pleased Michelle and I have been with our working relationship with you.  We started out last fall with a million questions and not really knowing exactly what we wanted.  Unraveling the complexities of cottage real estate has proven to be extremely challenging, but you have been there every step of the way to help simplify things considerably.  You are a wealth of knowledge pertaining to both resale cottages and waterfront properties.  In some cases, you even prevented problems that we would never have seen coming.  The things that we know nothing about can cause us the most difficulty, and expense and your expertise has been invaluable in that regard  We have not yet found our ideal waterfront haven, but I am confident that this will come soon.  I will definitely recommend any of my friends and colleagues to you.

Many Thanks Ken.
Sincerely
Trevor and Michelle
(Purchased May 2012)

Hi Ken
We can't believe it's almost two years since you helped us find our place and a year since we made the move from UK to live here in Muskoka ; and we don't think we have thanked you properly for everything you did for us.  It all began with us viewing your website from UK. It stood out from other Realtors' websites because it was full of practical information ( absolutely invaluable for us, trying to buy a place in Canada while still living in UK ) and humour. We knew right away that you'd be someone we could work with.  Then there was the stream of emails  ; so many questions from us and prompt , helpful responses from you - explaining things like "shore road allowance " and  many other unfamiliar terms.   Next we had two house - hunting trips over a couple of years , when you gave us so much of your time. We don't know how many miles you drove us or how many hours you put in but it was certainly lots.Finally , it was your swift action that secured the place we now call home. People are amazed to hear we bought a place from the internet without even seeing it. We were able to do that thanks to the trust we had in you. You viewed the place and sent us your own pictures , videos and comments. You organized the home inspection and other checks to make sure we knew exactly what we were taking on. Even once the sale was completed you took the trouble to call on us to see if there was anything you could do to help us settle in and introduced us to Ken Atwood , who did such a wonderful job working on the house before we moved in.  Your warm welcome to Muskoka and continued interest have been much appreciated, so, at last.
Thank You , Ken .

Our best regards , Peter and Beryl Nelson.

After every showing, Ken called immediately with the comments from the viewers...
He was on top of the Sale all along and seemed to know exactly what the buyers were looking for as well as what we, the sellers, expected.  Always professional, he did a tremendous job for us!

Mike and Linda Nolan (see full letter)
(Sold Feb 2012)

Dear Ken

I would just like to take a moment to let you know how much we have enjoyed your friendship over the years.  It was great having you as our Realtor when we first met when coming to Kearney, but, we had no idea your professionalism would extend to such a long term friendship as well.  You are a very trustworthy and capable person with good market and local knowledge that goes hand in hand with a pleasing personality.  It is no wonder you are successful in your profession. I would not even consider to look anywhere else for another person to look after my real estate needs.

Yours truly
Dave Buckland

Ken
Anne and I wanted to send you a short note to thank you.  Your excellent service in finding us our dream home did not go unnoticed.  We appreciate your understanding our needs and budget and showing us the properties that matched and exceeded those needs.  Our new property on Clam Lake is exactly what we were looking for and more.  Please know that we would recommend you anytime and feel free to use us as a reference.  It was an absolute pleasure dealing with you.

Yours truly
John Kirkland
(Purchased July 2011)

It was an absolute pleasure dealing with you as our realtor.  Your dedication and professionalism were exceptional. Your continued prompt and constant communication were an integral part of the listing and selling process which was important to us.  Your website is very user friendly, informative and updated on a regular basis, and we appreciated the change of the photos with the season. First the spots of snow from the spring listing were changed to non-snow photos.  We were quite happy to see your initiative in changing those photos, even though the listing was on an inexpensive lot.  But to go further, you even changed those when the trees were in full green, that blew us away on top of the continued efforts of keeping us posted on a regular basis.   We contacted you as our parents were pleased with your efforts on the sale of their cottage, and since we own the adjoining cottage, we enjoyed reading your periodic newsletter updates about the real estate activity in the region that came in the mail.  Both my wife and I highly recommend you as a real estate agent to any prospective buyers or sellers.
We are sure this dedication to your clients is appreciated by all who have used you.

Thanks again Ken.
Horst and Lyn  
(Sold Aug 2011)

My wife and I had been looking for that special piece of property in Muskoka or Parry Sound, upon which we would build our retirement home.  You made it happen!  It was short notice, multiple offer competition and only a 24 hr window in which to draw up and present our offer.  There wasn't going to be any haggling.  It was simply the best offer would win.  With  your extensive knowledge and experience, your advise was invaluable to our chances of beating out the competition.  I'll never forget the words you spoke to us the very next day... "It's yours."

Thanks for making our dream come true!
Sincerely  

Darrell and Lee-Ila
(Sold - July 2012)

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